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Infetion Control Update

UPDATED 12/12/2023


Your safety is our primary concern – for you, your loved ones, our families, our team, and our community. We genuinely care for those we serve and those we serve alongside.


We always employ extensive measures to protect our patients and our team from the spread of infections.

  • We are a QIP Accredited practice which means that our policies processes are assessed by a third party to meet all regulations to a high standard

  • We consistently take "universal precautions” to provide a safe environment as detailed in the Australian Commission on Safety and Quality in Health Care and the NSQHS guidelines

  • We meticulously follow all relevant guidelines for disinfection of patient areas

  • We ensure sterilization of instruments

  • We treat surfaces with hospital-grade disinfectants that kill all viruses and bacteria

  • We autoclave dental instruments to eliminate all viruses and bacteria

  • We use disposable, single-use supplies when applicable


In addition to our standard safety procedures, we are adding the following enhanced safety procedures regarding requirements for entry to our clinics, our waiting room, restrooms, clinical rooms to protect our patients, and team from the spread of the coronavirus:

  • Alcohol Based Hand Sanitizer is provided and must be used upon entry of the clinic

  • We frequently disinfect all handles, doors, and chairs in the practice

  • We ask that only one parent/guardian/support person can accompany a patient into the surgery

  • We wear enhanced Personal Protective Equipment

  • We require all patient to rinse with a viricidal mouth rinse prior to any examination or treatment

  • We have installed sneeze guard barriers at the front desk area

  • We have installed signage to assist and educate our patients regarding appropriate infection control and hand hygiene practices.


Whilst COVID-19 has dramatically changed the way we live and brought along with it new challenges, our community spirit has not changed. Please know that we stand with you, your family, and our entire community. We stand ready to serve you, keep you safe, and keep you smiling.

We look forward to seeing you soon.

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